If you are unfortunate enough to have a company lose your money but not go bust, in the first instance make a complaint to the company involved. Should you not receive any redress, then you may make a complaint to the Financial Ombudsman Service, (FSO). They will investigate the complaint on your behalf, and if they find the Smart Currency Exchange is in the wrong, you may get your money refunded. To check if a company is regulated, authorised or simply registered, you can search for them on the FCA register. An alternative to having to do this is not to use a specialist currency broker, but to use the services of a high street bank, though they generally cost more in fees.
There are a number of checks you can carry out before deciding on using Smart Currency Exchange to handle your Transfer My Money. Firstly, are they authorised by the Financial Conduct Authority (FCA)? If they are, they will have had to comply with Payment Services Regulations, along with the FCA’s own business conduct regulations and guidelines. Large companies who trade in excess of 3 million Euros per month have to be authorised by the FCA. They then have to make sure that their clients’ money is safeguarded should they get into financial difficulties, consequently preventing their creditors claiming your money. Smaller companies can register with the FCA, but this does not provide the same level of protection as being authorised by the FCA, meaning your Transfer My Money is not protected if they find themselves in trouble. To register, a company has to be based in the United Kingdom and none of managers should have at any point been convicted of financial wrongdoing. You could also check on the size of the company and how long it has been trading. If they have direct access to the largest worldwide payment and settlement system, SWIFT, this ensures clients a quicker and more secure payment.
© 2014 : All Rights Reserved : Send Money Home 334 Southend Road, Wickford, Essex SS11 8QS
Send my international money transfer online at the best currency exchange rate