Western Union

Send a money transfer online or in person from an agent location.
- your receiver can pick up the money at participating agent locations
- or you send the money straight to the receiver’s bank account
Western Union Money in Minutes
Using the Western Union new money in minutes your money is generally available for pickup within minutes. Some currency transfers to certain destinations may take longer or be subject to additional restrictions but in most cases it is minutes to send money. There are options on how to send a money transfer by either online which is the easiest or in person from an agent location. Your receiver can pick up the money at participating agent locations around the world.
It’s a convenient and easy way to transfer money which is used by thousands of people everyday. Plus you can now pay directly in to someones bank account, the money is not instant but the money will be deposited into the receiver’s bank account on the same day to max 3 bank business days depending on the country the money is sent to.
- Card pay-in & cash pay-out in minutes
- Card pay-in & Bank account pay-out within 2-3 business days
- 450.000+ locations for cash pickup around the world
- No fees for receiver
- Send money online 24/7, right from your home
There is a next day service: which is available when sending to India and Pakistan. Money will be available at any Agent location ten hours after money is sent.
NEW ! Direct to Bank Account: send money to a bank account online !
Send money from your Delta, Electron, MasterCard®, Maestro UK®/Switch or Visa® (United Kingdom bank-issued cards only) directly to a bank account and this without leaving home. See more details in the section “Direct to Bank Account”

Please see the section Direct to Bank Account – Country Information for the country you are sending money to.
The bank information you will need and the timing for deposit details are given next to each country.Speed of service:
A couple of examples
- Send money to Poland: money is normally deposited in the account the same business day if you submit the transaction by 11:00 GMT.
- Send money to Philippines: money is normally deposited in the account the next business day if you submit the transaction by 15:00 GMT.
- Send money to Thailand: money is normally deposited in the account within three business days if you submit the transaction by 15:00 GMT.
This is the new and cheaper service from Western Union, “Direct to Bank Account”.
Prices:
A couple of price examples for sending money with the Direct to Bank service
- Send money to Poland: send up to £200.00** for £4.90 (£9.90 for Money in Minutes*)
- Send money to Philippines: send up to £300.00** for £6.90 (£27.00 for Money in Minutes*)
- Send money to Thailand: send up to £300.00** for £9.90 (£27.00 for Money in Minutes*)
To calculate the price of a money transfer use our money transfer pricing tool. Please select theDirect to Bank option.
Details about “Direct to Bank Account”:
|
“Direct to Bank Account” (cheaper)
|
|
| Free online registration | Yes |
| Payment with | Delta, Electron, MasterCard®, Maestro UK®/Switch or Visa® |
| Required | Name of receiver, country, Bank Name, Bank Code, Branch Code, Account Number*** |
| Speed of service | Fast: Money in Minutes* |
| Money collection | To bank account |
Online Customer ID Verification
European Union banking rules require Western Union to verify the identity of customers that send money online.
Most returning Western Union online customers will get verified automatically once they have triggered the process within the customer ID status section of their profile. This process is available after 2 completed transactions.
Customers who have not been verified will be contacted by email and asked to provide additional proof of identity documents. If you receive this email, you will need to provide a copy of a photo ID and proof of address document. The email will provide specific instructions and you can learn more using one of the links below.
An online solution for your global payments
In order to get your money moving quickly, there are two separate steps to be aware of ahead of time. The first step involves determining how to provide us with the funds for your transaction. The second step determines the delivery method in which your beneficiary will receive the funds.
Send Western Union Your Funds
| Sending Funds (to us) | Fee | Process Time* | Description |
|---|---|---|---|
| BACS [RECOMMENDED] |
£0 | 1 day | Simply add Custom House** to your list of bill payees on your online banking account. |
| CHAPS | £0 | 1 day | Initiate a Wire Transfer through your bank. Wire instructions are provided to you at the time you book your transactions. (Sending bank may charge fee.) |
* All processing times (for the incoming payment) are subject to change.
**Western Union acquired Custom House in 2009 and owns and operates Custom House as Western Union Business Solutions along with its services under the Western Union name.
Choose Your Delivery Method
Western Union offer a variety of methods in which you may deliver funds to your beneficiary.
| Delivery Method (to recipient) | Fee | Process Time* | Description |
|---|---|---|---|
| Electronic Funds Transfer (EFT/ACH) [RECOMMENDED] | £0 | 3-5 days | Deposited directly to the recipient’s bank account.Available for select currencies and countries. |
| Wire Transfer | £12.50 | 1-2 days | Deposited directly to the recipient’s bank account but faster than an EFT/ACH.Available for all currencies except KYD. |
| Draft (check) | £0 | 10-15 days | Mailed as a draft (check) to the address of your recipient.Available in select countries. |
Please note that the recipient’s bank may charge additional fees.
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